Kudos and Criticism
by Ambrosia Software Users
 
This section features reader responses to Ambrosia's software & service. We will
include the good with the bad, and address any problems brought to our attention.
These are real people writing real letters about real issues. Feel free to drop us a
line.

Two sides of the same coin

Heads:

       The money stealing was a great idea. It would have been a couple more weeks
       before I registered if it weren't for that. Good job guys.

       -- [Name Withheld] 

Tails:

       Thanks for having the shareware steal 87,000 of my credits. I was addicted to the
       game, but now I have stopped in disgust. I had purchased the previous version
       for $20 and was planning to buy the upgrade. Maybe I still might, but I definitely
       have a bad taste in my mouth.

       My point is that this is REALLY REALLY annoying. Especially at 12:30 a.m.

       P.S. I DO have a lot of work, so maybe it's a good thing."

       -- [Name Withheld] 

I threw that one in just so I would have a hundred emails with your personal opinions about Hector, can't wait ;-)

More EVO

       While I love the expanded storyline and game morphology, I am having some
       problems with Override. First of all, if I were the publisher I would be pretty
       embarrassed about the ubiquity of spelling and grammar errors. You guys ever
       heard of SpellCheck?"

       --- Sean Mcgill 

I had gotten quite few emails pointing out the "misspellings" in EVO. I gave her my standard
response. "EVO was developed by some British chaps, and they insisted on using the English
spellings." She quickly responded.

       The spellings are not correct, is "forces" spelled "fores" in Britain, as it is spelled
       in the description of my ship. I've forgotten the name but it is the one called new
       fangled by the Strandless. These curt responses from your company seem
       innapropriate. I don't know what you make an hour but I've paid Ambrosia at
       least $100 in registration fees and am considering paying more. I don't ask that
       you spend more than a few minutes reviewing my notes, and perhaps checking on
       them if there seems some validity. At this point I will find every spelling error I
       can to dissuade you of assumptions." 

Well she quickly shut my mouth. I don't think even them blokes spell forces f-o-r-e-s. I also
reviewed my policy and decided my answers were just fine. Just kidding. Since we released EVO I
have come in with well over 150 emails every morning. I have been trying to roll through them
while giving, and getting as much information as possible. I understand her feelings, she went to
all the trouble of writing me, noting the problems she had encountered and then I answer with the
cyber equivalent of a form letter. I apologize if I have been short with any of you. I really try to
give a good answer to each and every email I get. If I haven't, then please, yell at me.

Strokin' Dave's Ego

       Hey, just tried your tip for getting rid of that display problem in EVO. Increased
       the memory allocation by 2 MB and my ship is back to normal, along with my
       escorts and all the other ships I encounter. I really appreciate your getting back to
       me so quickly--I kept playing despite the bug, but with my UE carrier and every
       other ship looking like a UE fighter, it got really confusing. Anyways, thanks
       again, and if I've said it once, I've said it a million times: you guys make great
       games. Keep it up.

       -- Alex Rubalcava

We're Nice guys!

       I am a registered user of Snapz Pro. I have just downloaded and installed Snapz
       Pro 1.1.0. I was formerly unable to send my captured images using Snapz Pro
       1.0.1 directly to my printer (I am using a Quadra 840 AV computer, LW 8.5.1
       printer software) without crashing. With the new version, NO CRASHES! Thank
       you. Also your policy of free upgrades is very generous. Again, thanks.

       -- Sam McDonald

Praise Harry

       You don't have to send me a reply. I just wanted to tell you that I've entered my
       code and now I can't stop! Ben is a great game developer. Definite kudos to him.
       As a sidebar, I am disabled and have only the use of one arm/hand. Harry is great
       because it can be played with only one hand. So, on a personal note, many many
       thanks!

       -- Mr Adkerson

We're still here

       Is Ambrosia still okay? I mean, I just had to ask this question. Except for the
       Override that just came out, there doesn't seem to be much action. Ambrosia
       Times hasn't been out for quite some time, and there hasn't been much action on
       your page. Also, when I followed your link to download.com it turned out that I
       was the first person to download override (screen shot enclosed). Still waiting for
       your great software yet to come!

       P.S. I took the screen shot with the registered version of Snapz Pro 1.01 ;-).

       -- Niki Miyake 

I had to smile at this one. I recieved it about a week after releasing Snapz Pro 1.1.0 and EVO. 

The Ambrosia Times was about a week late, but not due to inactivity, but due to too much activity.
With all of the releases at once, we didn't have time to put the AT together. But I hope you can all
see that Ambrosia is alive and kicking.

For Weirdness Sake:

       Thank you for making such a great game for the Macintosh! My wife and I are
       avid Mac and Escape Velocity fans. In fact, we liked it so much, we decided to
       change our last name to Velociteer a couple of months ago. Well, guess what?
       Three days ago I just found out my wife is pregnant! (Cigars for everyone!)
       Anyway, if it's a boy we're going to name him Patrick Escape. Well, what do you
       think? Beleive us, the honor is all ours, because of such a righteous game! Thank
       you so much! 

       -- Nate Velociteer 

What can I say about that?